The form asks for your name and address, your credit card numbers, and a lot of other personal information.Īfter submitting the form, you will see a message stating that you have successfully cancelled the transaction and that your money will soon be refunded.īut, meanwhile, the scammers can collect all of the information you supplied. To get victims to proceed without due forethought, the scam email creates a sense of urgency by claiming that there is only a 24-hour time frame in which to cancel the order.Ĭlicking the link opens a scam website that first asks for your Apple ID and then instructs you to complete a “cancel order” form. They will likely think that, by clicking, they will get the chance to stop the supposed transaction and get their money back. Recipients who think that the email is genuine may click the ‘Report Transactions link in the message. The scammers are hoping to trick at least a few recipients into believing that their Apple account has been used to conduct a fraudulent transaction that they know nothing about. Instead, the email is a typical phishing scam designed to steal your personal and financial information. However, Apple did not send the email and the transaction described did not occur. At least at first glance, the email may appear to be a genuine Apple order notification message. It features the Apple logo and footer copyright notice. The email indicates that the gift card was sent to an email address that you have never seen before. One recent version of the scam claims that you have purchased an Apple Store Gift Card valued at $100. This area is regulated by the Australian Communications and Media Authority (ACMA) and they publish details about their enforcement action on their website.Įnquiries or scam reports can be made by email or by phone 1300 30 40 54.Criminals continue to target Apple customers via bogus App Store and iTunes order notification emails. It is illegal to send SPAM emails in Australia. You can fight back against email scammers by having a good virus detection package with a SPAM filter that automatically deletes dodgy emails or puts them in a separate area of your inbox. Never click on any links contained in scam emails as this can give the criminals the opportunity to steal your secure information.Ignore and delete these emails if you are certain the transactions are false. Alternatively contact Apple via their official site. If you get an email receipt from Apple and you are concerned, you should log in to your iTunes account independently of the email and check the transactions on your account.
It's a phishing scam and if you enter your personal and financial details, you're at risk of becoming a victim of credit card fraud or identity theft.Ī warning has previously been issued on Australia's hoax-slayer website.Īccording to the information about phishing on the official Apple website: "The iTunes Store will never ask you to provide personal information or sensitive account information (such as passwords or credit card numbers) via email." The costly items and convincing fake receipt are designed to alarm you into clicking on the link to dispute the purchases and attribute them to a hacker.ĭon't even be tempted to click through, as you will simply end up at a bogus website. The email duplicates an authentic iTunes message and features the Apple logo, but is not actually from the Apple store.
WA ScamNet has had reports of emails that appear to be from the Apple Store confirming expensive purchases that were made on an iTunes account and containing a link to dispute the purchase. If you receive a fake iTunes purchase receipt, ignore and delete it. Fake iTunes receipt - email phishing scam
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